Independent Support & Guidance for Three Mobile UK Users

Get clear, friendly guidance on mobile plans, billing questions, upgrades, and more. We provide general information to help you understand your options.

About Our Service

Independent Mobile Guidance

General Guidance Service

We provide general guidance for mobile plan questions, helping you understand your options and make informed decisions about your mobile services.

What We Help With

We help users understand billing, plan options, upgrades, coverage and account-related topics with clear, jargon-free explanations.

What We Don't Do

We do NOT access accounts or provide official support. For account changes or technical issues, please contact your network provider directly.

Independent Service

Important: We are not affiliated with Three Mobile UK. We are an independent information and guidance service.

How We Help

Clear Guidance on Mobile Topics

We provide information and guidance—not technical repairs or official
account access.

Plan & Tariff Questions

Understand different plans and find what suits your needs

Billing Explanations

Clear explanations of charges and how bills work

Upgrade Guidance

Information about upgrade options and timing

Network & Coverage Info

General information about network coverage and connectivity

General Troubleshooting Steps

Basic steps to try for common mobile issues

Independent Recommendations

Unbiased guidance based on your situation

Why Choose Us

Trusted Independent Guidance

We focus on providing helpful, honest information.

UK-Based Advisors

Speak with advisors who understand UK mobile services

Friendly Guidance

Patient, helpful service without pressure or sales tactics

No Technical Jargon

Plain English explanations that are easy to understand

Independent Service

Unbiased information not tied to any network provider

Clear, Simple Information

Straightforward answers to your mobile questions

Ready to Get Help?

Speak with a friendly advisor for clear, independent guidance on your mobile questions. No pressure, just helpful information.

FAQ

Frequently Asked Questions

Are you Three?

No, we are not Three Mobile UK. We are a completely independent information and guidance service. We are not affiliated with, endorsed by, or an official representative of Three Mobile UK or any network provider. For official account support, please contact Three directly.

We provide general information and guidance about mobile plans, billing explanations, upgrade options, network coverage, and other common mobile topics. We help you understand your options with clear, jargon-free explanations. We do not make changes to accounts or provide official technical support.

No, we do not access, manage, or make changes to any mobile accounts. We provide general information and guidance only. If you need to make changes to your account, check your balance, or require official support, please contact your network provider directly.

Calling our guidance line is free from most landlines. Mobile call charges may vary depending on your plan. Please check with your provider for call costs.

Our advisors are available Monday to Friday, 9am to 6pm (UK time). We are closed on weekends and UK bank holidays.